Managed Services

Managed Services

We love helping businesses navigate complex IT technical and procedural challenges.

We do this by really listening to your needs, and designing the perfect Managed Services for Business plan for you.

In today’s technology connected world where every business not only wants to but must be able to conduct business anytime and anywhere in the world on any day of the week. So this means a new mindset in managing IT. A new mindset focusing on improvements and prevention of an IT failure over a mindset of just reacting to an IT failure.

We help with the technology needs of many businesses in Bunbury and throughout the Southwest and would love to help your business too.

The management of your IT systems is no longer a cost but an investment that allows a business to trade, and earn profits as efficiently as possible.

At Computer Troubleshooters Bunbury our aim is to exceed your expectations, and help you to reach your business goals by leveraging technology; Without blowing your budget.

Our BEST Managed Services for Business plans are fixed price, easy to understand, include everything you need and nothing you don’t.

You choose the combination that’s right for your business

Managed Services Options

BESTBEST premium cloudBEST premiumBEST trouble free
Support desk access (business hours)
Onsite support (business hours)
Quarterly maintenance and report
Daily disaster recovery monitoring
Out of hours services
Home computer services
Premium patch management
24hr network wide monitoring
Project work
Downtime guarantee

Additional Options

  • Office 365, Email Protection and Legal Hold
  • Antivirus and backup software licensing
  • VOIP Telephony Solutions (NBN only)
  • Offsite Virtual Private Cloud Backup Service (NBN only)
  • Internet content monitoring and control (BEST Premium Cloud and above)
  • Hosted virtual server (NBN only, BEST Premium Cloud and above)
  • Virtual Private Cloud (NBN Only, BEST Premium Cloud and above)

Give us a call today to arrange a consult and quote for your business, you won’t be disappointed!

Still unsure? Why don’t you check out some testimonials from our BEST Plan clients below.

Testimonials

Testimonials

James and the team have been professional and supportive throughout the time we have spent with them. They came in and took over at a time of much change and solved all our issues promptly and efficiently. I can highly recommend them.
...

– Health by Nurture
Testimonials

Computer Troubleshooters Bunbury has provided an ongoing IT service to the company for over 5 years. Computer Troubleshooters Bunbury continues to manage all aspects of office IT from routine PC upgrades to server/s, hosting and software management.

The business is heavily reliant on information sharing technology using fixed and cloud based profiles. There is an expectation that this connect is maintained to ensure minimal disruption and lost time to the business.

Computer Troubleshooters Bunbury are more than just a service provider. They understand our business and, as the name suggests, trouble shoot ahead, avoiding potential disruptions to services. Any IT requests are dealt with quickly and efficiently through their support contact network.

If you need a professional IT specialist that "knows their stuff", I would highly recommend Computer Troubleshooters Bunbury to other businesses.
...

– Steve, Bunbury Fibre
Testimonials

CTB has provided ongoing IT service and support to LGM Industries for 6 years. We find that James and his team provide a very personalised service and they are highly skilled at what they do. Nothing is ever to hard and any IT requests are dealt with in a timely fashion. I could not recommend CTB highly enough for anybody requiring IT service and solutions.
...

– Shane Gardiner, LGM Industries
Testimonials

Computer Troubleshooters Bunbury have been providing IT services to our businesses for over 10 years now.In that time, we have come to rely on their exceptional customer service, both during business hours and after-hours, which in the medical industry is vital to the smooth-running of the practices.Their industry-knowledge, unbiased product recommendation and understanding of our IT needs, sets them apart from other run-of-the-mill IT companies. James and his team can be counted on to anticipate our requirements, act quickly to resolve issues and assist the less technologically-literate with a host of queries. I would recommend their service to any organisation for successful set-up and management for all manner of computer and IT-based services.
...

– Phil, MediBizz Australia
Testimonials

Computer Trouble Shooters Bunbury have been provided ongoing IT service and support for City & Regional Fuels for over 8 years. During this time we have been more than impressed with the personalized service James and his team provides.All job requests have been fulfilled efficiently with no down time which is a credit to them.I would highly recommend CTSB for all IT jobs big or small and we are glad to have them as part of our plans moving forward.
...

– Matt Kilpatrick, City and Regional Fuels
Testimonials

The Team at Computer Troubleshooters have been providing our IT services for 4 years and we would highly recommend James and his team, with their friendly customer service and a wealth of knowledge at their fingertips they'll have your IT problems solved quickly and efficiently.
...

– Dreamweaver Celebrations
Testimonials

I.T. can be a mystery and it can be difficult to tell if the "Expert" you are talking to actually is an expert. Because of previous disasters I had maintained our own network. Due to growth and the increasing knowledge required, that's just not possible. When the team at Computer Troubleshooters Bunbury took over our I.T 4 years ago, not only did a weight lift of my shoulders, we realised the full potential of what was possible. These guys have never let me down, never blamed someone else, and never tried to mystify us to cover up problems. I have finally found an I.T. solution that allows me to hand it over and know that I am in Good hands.
...

– Murray, BMC Accounting
Testimonials

We have used Computer Troubleshooters Bunbury for at least the last 5 years.James and Dan are always professional, proficient & prompt.In my experience, James's knowledge and expertise are second-to-none and I have no trouble recommending CT Bunbury if you want comprehensive IT solutions/maintenance.
...

– Dr Benjamin Hedley, West End Dental Clinic
Testimonials

Computer Troubleshooters Bunbury have worked with us for 10yrs now. They provide prompt advice and correction of any issues, contact us for regular maintenance or if they notice a problem occuring offsite also offer insight into future buiness needs. I would recommend them especially in relation to healthcare uses and patient imaging and data management which has unique software and privacy issues.
...

– South West Endodontics
Testimonials

Cannot fault the service that we have received from Computer Troubleshooters. We do not have the staff competent enough to handle the complex compliance requirements of a local government computer system so a managed plan has been invaluable. James and Dan are always available and nothing is too much trouble. James does not promise what he cannot deliver.
...

– Bunbury Harvey Regional Council
Testimonials

James and his team have always shown themselves to be highly professional, knowledgeable and polite in the service they have offered Plantation Logging Co during the past five years. In these complex times, it is a comfort to know that our IT requirements are in good hands, allowing us to get on with what we do best - running our own business. All our IT requests are dealt with quickly and efficiently - nothing is too much trouble.
...

– Jeff and Jenny Loton, Plantation Logging Co
Testimonials

James and Dan have been our saving grace and my sanity for many years now. Whether the problem be large or small or I just need some information they have always been there to guide us each step of the way . Their service has always been exceptional and prompt. I would not hesitate to recommend them to any one.
...

– Western ENT
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